About FIT CityTrack


FIT CityTrack is a cutting edge municipal management collaborative tool which enables municipalities and citizens to work together to improve their city without all the wasteful paperwork. Citizens can download the app and can then report municipal issues such as graffiti, potholes, illegal dumping and any other environmental or constituent issues using geolocation tags from their smartphone or tablet. The municipality is informed immediately of a problem and can act quickly. With powerful reporting, municipalities can effectively manage their resources and budgets.

FIT CityTrack was born from our flagship Issue Tracking platform FIT Tracking Solutions. Our mandate is to offer the best tracking solutions for all of your needs. This isn’t just an app for Citizen’s to report municipal issues, this is a full municipal management solution like no other.

FIT CityTrack offers a complete solution for municipalities which includes, the citizen reporting app, free from the app store, and comprehensive tools for municipalities to manage everything in one place.

Features include management of citizen’s reported issues, task management, help desk/service desk, maintenance scheduling, operations and asset management and stakeholder communication tracking. All this and a knowledge base component too!

FIT solutions are used all around the world by thousands of organizations to securely manage all of their tracking requirements. FIT CityTrack was created in collaboration with City professionals to ensure that municipalities have the custom tool they need without needing multiple complex systems.

Want something custom? We can do that. Full customization of forms and integrated workflow is available.

Finally, a way for Citizen’s and Municipalities to collaborate effectively and get the job done together.

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Get your Citizens involved in their communities.

FIT CityTrack has a dedicated iOS & Android app which your Citizens can download and report municipal issues such as graffiti, potholes, illegal dumping and any other environmental or constituent issues using geolocation tags from their smartphone or tablet. The municipality is informed immediately of a problem and can act quickly.

Help your city help you

In just 2 steps, report municipal issues such as graffiti, potholes, illegal dumping and any other environmental or constituent issues. Using our app is simple: Add a photo, add a description and your city does the rest.

Contact

Alcea Technologies Inc.
2197 Riverside Drive Suite 302
Ottawa, Ontario, Canada
K1H 7X3

613-563-9595
Toll free in North America 1-877-321-4463